Reducing Crime on Britain’s Petrol Forecourts
Membership of BOSS is automatic and FREE, if the brand of fuel you sell is BP, Shell, Texaco, or Total. Not automatically a BOSS Member? - Joining is easy, just apply for membership and pay an Annual Membership fee to obtain all the benefits.
BOSS Payment Watch Scheme – to join and also have access to our products and useful security document downloads, you will need to read the ‘Agreement’, accessible HERE and print and send us a MEMBERSHIP APPLICATION
Once your membership has been accepted you will be sent a user name and password to enable you to access our online shop.
Formed in 1991 by the oil industry, together with the Home Office Crime Reduction Centre, and the Association of Chief Police Officers, the aim of BOSS is to reduce the amount of crime taking place on Britain's petrol forecourts.
New Payment Watch Scheme
BOSS Payment Watch is a scheme to help UK fuel retailers recover losses incurred by ‘No Means of Payment’ (NMoP) incidents. So far more than 1,000 retailers have joined the scheme and feedback is overwhelmingly positive.
During trials and an early launch phase, Payment Watch enabled retailers to recoup an average of 80% of financial losses resulting from drivers filling up, claiming to be unable to pay and subsequently failing to return to settle. A co-ordinated system gives motorists the chance to settle up on site or over the phone within seven days before specialist debt recovery agents take over pursuit of the money. If successfully recovered, the full amount is returned to the retailer.
A BOSS Payment Watch starter pack contains everything needed by a service station to manage a scheme and costs £99 + VAT per site for BOSS members. The scheme is open to all fuel retailers, with BOSS associate membership available for a small annual fee.
Key benefits
- Available to full BOSS members and independent retail members (BP, Shell, Texaco and Total branded service stations are automatically BOSS members).
- More than 80 per cent NMoP debt recovery rate achieved – full fuel value recovered is returned to retailers.
- Proven, significant reduction in crime at participating service stations.
- BOSS supplies a Payment Watch pack complete with a full set of documentation.
- Easy for drivers to settle debt.
- Robust procedures for pursuing NMoP debt in the event that drivers do not return to pay.
- Targets repeat offenders and fraud.
- Partnership working adds more ‘eyes and ears’ to crimefighting efforts.
What our partners say about BOSS
Payment Watch has cut our no means of payment liabilities down hugely. We would highly recommend it.
Tim Burns, Managing Director - Burns & Co Ltd, Texaco retailer
BOSS has come up with a really excellent system for controlling and managing our non-payments
David Charman, Parkfoot Garage BP, West Malling, Kent
People realise they will not get away without paying and the cost of £99 is recouped extremely quickly
Kevin Hooker, multi-site operator, Shell Portsmouth cluster
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