TACKLING DRIVE OFFS & FAILURE TO PAY
Leading the Fight Against Fuel Theft
BOSS, the British Oil Security Syndicate, is a not-for-profit, independent trade organisation dedicated to reducing forecourt crime across the UK. For over three decades, BOSS has worked in partnership with fuel retailers, law enforcement, and industry bodies to tackle incidents of Drive-Offs and Failures to Pay for fuel.
Accelerating Fuel Debt Recovery
BOSS is the first organisation to be accredited by POLICE CPI to request information from the DVLA’s Keeper at Date of Event (KADOE) service, enabling direct and secure access to vehicle keeper data. This capability allows BOSS to initiate recovery of unpaid fuel within 72 hours of an incident being reported, significantly improving recovery speed and efficiency.
With over 1.5 million unpaid fuel incidents, Forecourt Operators have to shoulder the burden of more than £100 million in unpaid fuel annually, and this advancement enhances BOSS’s unrivalled ability to support forecourt operators, reduce losses, and deter repeat offenders.
Find out more about BOSS and the Payment Watch service by either emailing [email protected] or telephoning 01926 864757

How does BOSS make a difference...?
Watch the VideoProven Results with Payment Watch
Proven Results with Payment Watch
BOSS’s Payment Watch service sets the industry standard in fuel debt recovery. Established in 2008 to help forecourt operators recover money owed from unpaid fuel, Payment Watch consistently achieves recovery rates of over 80% for No Means of Payment cases and more than 90% for valid Drive-Offs.
With direct access to DVLA data, Payment Watch now operates with greater speed and precision than any other service, returning lost revenue to retailers more efficiently than ever before.
Trusted by the Industry
BOSS is supported by key organisations including the Dedicated Card and Payment Crime Unit (DCPCU), Financial Fraud Action UK (FFA UK), National Police Chiefs’ Council, Scottish Business Resilience Centre (SBRC), Scottish Grocers Federation (SGF), and the United Kingdom Petroleum Industry Association (UKPIA).
Join with BOSS in Securing the Forecourt Industry
Whether you’re a fuel retailer or industry stakeholder, BOSS is here to help you reduce losses, recover unpaid fuel debts, and deter crime. With our KADOE capability, we’re equipped to protect your business more effectively than ever.